Volume button goes away

General
1

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Volume button goes away after a while. I have to go to the receiver and turn the volume up to activate it.

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2

Same here, this is the reason for buying the app. Van it be fixed?

3

Oh that looks like a bug, did this start recently or has it been so for a while? (Trying to understand if a recent update caused it.)

If you kill and restart the app, does it come back?

Also, if you email me at info@bitzeal.se I can give you instructions on how to collect logs so I can see what goes wrong in your environment.

4

Guys, I have some logs (thanks). It seems that some older AVRs (2013 and earlier) can get a bit overloaded by some features added to the app lately, and start to drop messages in the communication. I’m working on a fix for this and would appreciate testing assistance when it lands. I’ll get back to you when I’ve written and tested the new code.

Thanks,

J

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5

Hi,

I have made some updates that should offload the wire. Check your app store and try v1.130 (or 1.131) . It would be interesting to hear if this reolves your problems, otherwise there are a few more things I could try.

J

6

I updated the app today to try and solve this problem. It worked for a second and then went back to not showing the volume option.

The only way I can temporarily get it working is to open the app and adjust the volume manually on the denon and then it will show in the app but only for that use session. If phone screen times out or you navigate away the volume option is lost again.

7

To affected users:

  1. Please list the model numbers that this occurs on.

  2. Is it only the volume control or also other controls?

  3. Does it go away while you watch or only when you return to the app?

  4. If you want to help by sending some logs, could you send me an email at info@bitzeal.se ?

Thanks,

J

8

Thanks for fixing! It is functioning again.

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