Trying to Buy license

I am trying to buy a license but when I click to buy in the app it does nothing.

That is strange. Are you on iOS or Android? Both platforms seem to be working.

I am on IOS.
Here are screen shots.
When I select Buy License from the menu, nothing happens. If I select the Buy Now when it shows up on the screen, it disappears and does nothing.

Weird, could you email me on info@bitzeal.se so I can ask you some specific details about your case?

Thanks,

J

This same thing is happening to me. I’ve been trying to buy a license for the past few days but it won’t let me, and now I’m stuck back on the trial version. On iOS.

Ok please send an email to info@bitzeal.se . I see payments coming in so possibly it is a bit while the trial period is still active?

I’m in the process of moving to a different apartment this week so it may take a bit longer before i can investigate

Same problem here under IOS :sad_but_relieved_face:

Which ios version are you guys on? And are you using the link in the menu or the button on the banner?

J

IOS version 26.3.1
I’ve clicked both the banner button and link in menu.

I emailed you logs to look at.

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I’m in the process of moving but will look into this when I have unpacked my stuff!

J

Update:

Seems like Apple is incresingly deprectaing Storekit 1, so the newer ios version you have the lesser support. I’ll see if I can integrate Storekit 2 asap in the app.

I installed your recent app update today, but when pushing the “buy now” button or ‘buy license’ in the menu, it still does nothing.

Ok good to know, i was hoping that would solve it. Thanks for the feedback. Will try something else :slight_smile:

I have updated some formalia with Apple. Maybe it works now?

Yes, that fixed it. Was able to buy a license. Just curious, now that I have a license some aspects are still ‘grayed out’ like Tone Control for zone 1 (bass/treble) and same for zone 2.

Ok nice, and thanks for supporting!

Tone control is usually disabled by the AVR if some other EQ Is enabled, e.g. Dynamic EQ.

Try to disable it.

J